tag:blogger.com,1999:blog-3724081604445890368.post4204119068868368159..comments2022-10-25T05:00:22.855-04:00Comments on I WORK AT PENCILS: PENCILS: IDIOCY SPEAKS FOR ITSELFUnknownnoreply@blogger.comBlogger3125tag:blogger.com,1999:blog-3724081604445890368.post-21705214415718650292013-03-08T11:40:22.218-05:002013-03-08T11:40:22.218-05:00I would have given a few manufacturer's names:...I would have given a few manufacturer's names: Hann, Hersh, or Pencils own brand. Yes, the customer is dumb because they could always go to the .com and see what brands we carry. But I think the answer "It depends on who the manufacturer is" just pissed the customer off. I read their next question as a statement of disbelief, as in "You can't name a single manufacturer?" <br /><br />And then you said you couldn't ("No.") and so they hung up.<br /><br />Just the other day I flipped over a file cabinet, for a customer, trying to find a number or manufacturer name and I didn't see anything. <br /><br />I don't know if that's the case with ALL file cabinets, but if that had been the one they'd brought home and (provided it didn't come with a manual or papers) then they'd be in the odd position of asking for what kind of lock for what brand.<br /><br />Anyway, my biggest pet peeve is when people come with their cars fully loaded up and expecting to get a piece of furniture stacked on top of their groceries.<br /><br />"Oh, I'm so sorry. I didn't think I was going to get so much before I came here!"<br /><br />or<br /><br />"I guess I should have come here first, ha ha ha!"<br /><br />I don't even react anymore; I won't be in their driveway gingerly trying to remove a 40 lbs desk so my bread/eggs don't get smashed.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3724081604445890368.post-89206042348520713392012-03-13T01:43:49.155-04:002012-03-13T01:43:49.155-04:00I work at furniture at Pencils too. I totally agr...I work at furniture at Pencils too. I totally agree with you. The idiot customers ask me for display models ALL the time. I don't mind it so much when they ask me for chairs cause I can rebuild them in 20-30 minutes. However, I want to slap them in the face when they ask me for desks or bookshelves. I just wonder where they get the twisted logic to think we have the time to build new display models. Nowadays, when the customers ask me for display models, I often sarcastically tell them, "Sure you can have it... for $10,000." (Apparently there is a separate SKU for the display models, priced at $9999.99. Hence, you can get away with saying it, and vent some steam for the customer's idiocy in the process.) That statement either shuts up the ones that have no sense of humor, or it gets a good chuckle out of the ones that do. Either way, it changes the subject.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3724081604445890368.post-72171751226109171162012-01-25T20:45:45.290-05:002012-01-25T20:45:45.290-05:00Sounds like another at Pencils, people are so stup...Sounds like another at Pencils, people are so stupidAnonymousnoreply@blogger.com