Tuesday, April 19, 2011
What Pencils Does Right
For me, nothing is more aggravating than standing in a line waiting to pay for something. Pencils corporate somehow recognized this situation and came up with a solution... have the closest associate drop what they are doing and open another register. For instance, I could have my hand inside a tower replacing a power supply or trying to remove a stick of memory when I'll hear, "Mitch, jump on register three!" My first thought is I pity the poor customer who is next in line. Unless you have a straight-forward purchase with a credit card or cash, forget it! If I see someone is preparing to make a return, I immediately say, "Sorry, you'll have to go to the other register for returns." Or, if you have one of those 10% off certificates, it will be 50-50 if I'll figure out how to ring that up. I'd like to blame my check-out problems on my Aspergers, but I may be just too old or too stupid, or both.
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because of this approach i see more empty shelfs and no one to attend people, everyone is a cashier, can you imagine being at Disneyland, everyone gooes into the ticket boots, and no one to operate the rides???
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