Monday, October 24, 2011

Stand and Deliver: Take A Page From The Domino's Playbook

Since I was recently addressing the subject of the lackluster performance of Pencils' stock on a recent posting, I thought I'd point out a company whose shares have risen 233% over the past 3 years: Domino's Pizza. In 2009 Domino's management publicly admitted their pizza tasted like shit and set about doing something about it. Granted, Pencils doesn't sell pizza (and if they did, it would taste like shit), but acknowledging problems, listening to employees and customers, and being honest can go a long way with consumers, and company performance.

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